Front Desk Coordinator

We’re looking for a friendly, energetic, and reliable Front Desk Coordinator to be the face of ESPC. You’ll be the first point of contact for members and guests, helping create a seamless and welcoming experience from the moment they walk in.

Responsibilities

• Greet and check in members and guests for open plays, reservations, and events

• Answer questions about memberships, pricing, and programming

• Assist customers with bookings using our system (Podplay)

• Help drive membership sign-ups through positive interactions

• Manage open play flow and ensure smooth court operations

• Maintain the cleanliness and organization of the front desk and facility

• Answer phone calls and assist with customer inquiries

• Monitor courts and ensure players are on the correct reservations

What We’re Looking For

• Strong customer service and communication skills

• Friendly and outgoing personality

• Ability to multitask in a fast-paced environment

• Reliable and punctual

• Comfortable using technology such as court management system + google excel sheets

• Morning and Mid-day availability

Bonus: Loves pickleball

Benefits: Flexible schedule